Which of the following is a step in having a follow-up coaching conversation with an associate?

Observing trends and associate performance is a crucial step in conducting a follow-up coaching conversation because it allows the manager to gather specific data and insights about how the associate is performing over time. By identifying patterns in performance, the manager can address areas of strength and those that may need improvement, which facilitates a targeted and constructive discussion. This data-driven approach helps to personalize the coaching session, making it relevant to the associate's individual circumstances and contributing to their professional development.

While conducting group training sessions, reviewing sales reports, and discussing weekly schedules are important components in team management and operations, they do not specifically pertain to the individualized coaching conversation. Group sessions are more about collective learning rather than personal performance assessment, while sales reports and schedules are operational elements that often serve broader goals. Therefore, the focus on observing trends and performance is integral to effective one-on-one coaching.