Which action directly affects the associates' training and expectations?

Establishing regular feedback sessions is a crucial action that directly impacts associates' training and expectations. By having consistent feedback sessions, associates can receive guidance on their performance, clarify any misunderstandings regarding their roles, and get insight on areas for improvement. This ongoing communication helps create a supportive training environment where associates feel valued and motivated to develop their skills. It also sets clear expectations, ensuring that associates are aligned with the company's goals and standards, which enhances overall performance and job satisfaction. Regular feedback fosters a culture of continuous learning, making it an essential practice in shaping an effective training program.