What is the primary function of the Service Channel dashboard?

The primary function of the Service Channel dashboard is focused on creating new work requests and viewing all open work orders. This dashboard serves as a centralized platform for users to manage service-related tasks efficiently. By allowing users to create work requests, it facilitates the initiation of necessary maintenance or service operations in response to various needs that arise within the organization. Additionally, the ability to view all open work orders provides users with an overview of ongoing tasks, enabling better tracking and management of service requests.

In contrast, other options refer to different functionalities that are not the main purpose of the Service Channel dashboard. Approving invoices and submitting service requests pertains more to financial and approval workflows, which are generally handled in separate systems. Monitoring employee schedules and payroll falls under human resources management, which doesn't align with the dashboard's focus on service management. Tracking inventory and ordering supplies are supply chain functions, not primarily associated with the scope of the Service Channel dashboard, which is dedicated to service requests and work order management.