What is a major focus for Panda Express regarding employee training?

The major focus for Panda Express regarding employee training is on comprehensive training across various operational roles. This approach emphasizes the importance of preparing all employees, not just kitchen staff, for different aspects of the business. By providing a well-rounded training program, Panda Express ensures that employees are knowledgeable about various job functions, which enhances teamwork, improves operational efficiency, and contributes to a better customer experience.

Comprehensive training allows employees to gain skills and knowledge that are applicable in multiple areas, enabling them to adapt to different roles as needed. This flexibility can lead to higher job satisfaction and employee retention.

In contrast, focusing training solely on kitchen staff would leave other vital operational roles under-equipped. Minimal training for all staff would undermine the quality of service and effectiveness of the team, while limiting training to just the holiday season fails to provide continuous development opportunities for employees throughout the year. This comprehensive approach is essential in maintaining high standards in service and food quality, which is a core value of Panda Express.