What does FOH in Floor Management stand for?

In the context of Floor Management, FOH stands for Front of House, which is a term widely used in the hospitality industry, including restaurants. This designation refers to all areas of the restaurant that guests can see and interact with, encompassing the dining room, bar, and even the entrance.

Understanding the concept of Front of House is important as it includes not only the physical space but also the staff who engage with customers, such as servers and hosts. The Front of House plays a crucial role in shaping the customer experience, as it involves service interactions and the overall ambience that guests perceive.

While options like Fast Order Handling or Food Operations Hub may pertain to aspects of operations or efficiency in service, they do not capture the essence of guest interaction and visibility as effectively as Front of House does.